Mystery Shopper in CIS countries
Our clients are retail chains of various formats: pharmacies, opticians, grocery stores, home appliance stores, communication salons, jewelry salons, pawnshops, clothing stores, shoes, accessories and gifts. We work both with well-known networks and with a small business that has just opened.
We check the client's outlets in all CIS countries with the help of specially trained employees — "secret shoppers". They"play the role of a real client and"observe" how well their staff serves them.
The key point of the checks is that the "mystery shopper" does not "stand out" from the total mass of customers. Otherwise, the seller will reveal it and arrange a "demonstration performance".